Pricing

Pay for what your customers use.

Credits, not seats. Free to get started, with every part of the platform in one place.

Save 15% On Annual Billing
Free
For small businesses getting started, everything to try the platform.
$0
Free forever, no card
Get started
  • 25 conversation credits / month
  • 1 chatbot, 1 page, 1 knowledge base
  • Up to 5 knowledge base articles
  • Public pages, with Awardee branding
Pro Most Popular
For growing businesses that want analytics and AI controls.
$49.17
per month
Start free
  • Everything in Free, plus:
  • 250 conversation credits / month
  • Unlimited chatbots, pages & forms
  • Full AI model, no Awardee branding
  • Sentiment, summaries & tone control
  • Page & QR scan analytics
  • Up to 10 team members with roles
Max
For the full platform, with live chat, QR tools, and the API.
$82.50
per month
Start free
  • Everything in Pro, plus:
  • 500 conversation credits / month
  • Live chat & AI-to-human handover
  • Email conversations & customer capture
  • GS1 products, QR groups & properties
  • API access & webhooks
  • Unlimited articles, knowledge bases & team
Custom
For high volume, multiple brands, or limits you set yourself. We'll tailor a plan to fit.
Talk to sales

AI is leading customer experience across Hospitality Groups, Hotel Operators, Healthcare Providers, Tourism Operators

Compare plans

Every plan includes the whole platform. Higher plans lift the limits and unlock the team tools.

Features

Chatbot

An AI assistant trained on your own knowledge.

Monthly conversation credits
Buy extra credits
Auto top-up
Chatbots
AI model
Show pages in chat
Live web search
Location awareness
Awardee branding
Live conversation view
Live chat with customers
AI to human handover
Email conversations
Transcript PDF export
Conversation source visibility
Customer info capture
AI sentiment analysis
AI conversation summary
Prompt suggestions
Feedback collection
System prompt control
Tone control
Password protection
Chatbot statistics

Pages & Forms

A no-code builder, with every response in one inbox.

Pages
Page customization
Page blocks
Page variables
Background image / video / gradient
Page sets
Custom redirect after submit
Submission notes
Submission statistics
Submission source visibility
Page analytics
Advanced form logic

Knowledge Base

One source, read by your team, customers, and chatbot.

Knowledge bases
Articles
Public knowledge base
Custom knowledge-base branding
Article languages
Article version history
Related articles
Unanswered question tracking

QR Codes

Permanent codes that know where they were scanned.

QR scan analytics
QR code properties
QR code images
QR code parameters
QR code groups

Customers

Everyone who scans, views, and chats, unified into one CRM.

Unified customer profiles
Automatic identity resolution
Custom attributes
Tags & notes
Activity timeline

Platform

Everything that connects Awardee to the rest of your stack.

GS1 products
API access
Webhooks
Custom domains
Team members
Team permissions & roles
AI copilot
Analytics dashboard
Free
25
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Pro
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$11.99/mo per domain
Unlimited
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Start free

FAQs

Credits, plans, and what you get on each one.

Can't find what you're looking for? Contact our sales team

Credits

One credit covers one AI conversation, however many messages it takes. Your team replying never costs a credit. Free includes 25 a month, Pro 250, and Max 500.

Plans & billing

Getting started

Can't find what you're looking for? Contact our customer support team